Employee Relations & Engagement Partner

1 month ago
# of Openings
Human Resources




Who is WilsonHCG?

WilsonHCG is a global talent solutions leader that operates on the principle of providing true partnership to its clients. Delivering business-impacting talent solutions – including recruitment process outsourcing (RPO), talent consulting, contingent workforce solutions and executive search – WilsonHCG is transforming its clients’ businesses through their talent. Founded in 2002, the global headquarters is located in Tampa, Florida, with the EMEA headquarters in London and Canada headquarters in Toronto. Our global capabilities span six continents and more than 35 countries. While maximizing our clients’ talent acquisition process is essential, WilsonHCG recognizes the relationships we develop lead to the results our clients realize.


Better People, Better Business.®


For more information about WilsonHCG, visit www.wilsonhcg.com.


Working for WilsonHCG:

WilsonHCG has been recognized as a winner of Glassdoor’s 2015 Employees’ Choice Awards, honoring the top 50 Best Places to Work in the United States with fewer than 1,000 employees. Additionally, we’ve been recognized as a best place to work by numerous regional publications.


Our people define us. Human capital is our business, so we know it’s the people who make the difference. WilsonHCG’s team is top-notch. We strive to create an energetic and collaborative work environment to cultivate growth and innovation because that’s what leads to happy employees, and a strong, successful company.


At WilsonHCG, you’re more than an employee – you’re a contributor. As an innovator in the industry, we rely on the collaborative efforts of our employees to chart where WilsonHCG is headed next. Our team is comprised of the best in business, pioneers who are driving innovation in the talent space.


For an inside look into our company culture, check out #WilsonHCGlife.


Benefits of Working at WilsonHCG:

WilsonHCG offers an attractive benefits package to employees, including comprehensive health, dental and vision plans. WilsonHCG’s 401K program is offered to employees with three months of service. Compensation is competitive and WilsonHCG offers opportunities for a bonus based on performance. WilsonHCG employees enjoy a generous amount of paid time off (PTO) available for use in their first year of service.


WilsonHCG is an equal opportunity/affirmative action employer. M/F/D/V


WilsonHCG is seeking an Employee Relations & Engagement Partner to support the business in delivering high quality solutions for employees. The role will be responsible for evolving and delivering the core practices of employee relations work and will contribute at both hands-on and strategic levels to cultivate an engaging and innovative culture as the organization grows and scales. This is a full-time role in our People & Culture department, working from our Global HQ in Tampa, FL.


  • Manage employee relations work across multiple business groups to assist employees and managers in resolving issues and grievances, while serving as a primary contact to employees
  • Provide rigorous data analysis and reporting solutions based on multiple sources (i.e. exit interviews, survey results, turnover data, etc.) and make recommendations for appropriate, proactive solutions
  • Determine links and trends between engagement and outcomes such as: attrition, employee satisfaction, performance management, etc. and recommend appropriate resulting actions
  • Actively manage the performance management process and conduct exit interviews
  • Align performance management and reward strategies to drive and reinforce a culture of high performance and innovation with and across the business groups
  • Act as a hands-on business champion to drive and leverage employee engagement initiatives that elevate and sustain high levels of employee engagement across the organization
  • Work with the business on highlighting key trends in employee relations and actively driving training, systems and process improvement
  • Deliver appropriate coaching and development feedback to managers and employees
  • Provide expertise in development and execution, planning, and facilitation of employee relations efforts
  • Focus on performance management, leadership development, and conflict management
  • Partner with leaders to implement and support employee retention and succession planning programs
  • Partner with business leaders and cross-functional teams in EMEA and North America on communications and best practices
  • Develop HR/people oriented programs to positively impact change management
  • Assess employee development needs and make recommendations for appropriate solutions
  • Design and deliver targeted solutions, including strategic planning, visioning, change management and team building


Minimum Qualifications

  • 3-5+ years of HR experience at an HR business partner level or equivalent
  • Experience with coaching at the manager level, focus on performance management, employee relations and data analytics/reporting
  • Strong work ethic; bias toward action, implementation, speed and flexibility
  • Possess a practical approach to HR with a strong sense of urgency
  • Experience being a trusted people partner and point of contact for employees
  • Demonstrated project management skills and ability to drive programs independently
  • Analytical and data management skills with the ability to translate data into action plan
  • Interpersonal and communication skills and ability to build relationships at all levels of the organization
  • Goal, metric and results-oriented, with the ability to establish a strong sense of responsibility, accountability, and enthusiasm among the teams with which he/she interacts
  • BA/BS degree


Preferred Qualifications

  • An understanding of the RPO, recruitment, or contingent staffing industry
  • Experience working with or in support of a global employee base
  • PHR or equivalent HR certification


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